Terms of Service
Last Updated: October 8, 2026
Welcome to Raftaat Media Studio. These Terms of Service (“Terms”) govern your use of the Raftaat Media Studio website and your purchase of products through our online store.
By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website or place an order.
1. About Our Website
Raftaat Media Studio is a creative art studio offering paintings, Persian rugs, rug artworks, and other creative works through its online store.
We make reasonable efforts to ensure that product information, images, descriptions, prices, and availability displayed on the website are accurate and up to date.
2. Products and Product Information
Our products may vary in appearance depending on lighting, photography, display settings, and other viewing conditions.
Product images are provided to help customers understand the appearance of each piece. Customers should refer to the individual product listing for specific information such as dimensions, price, availability, and framing details.
We reserve the right to correct errors, update product information, or make changes to product availability when necessary.
3. Product Availability
All products are subject to availability.
Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.
If an ordered product becomes unavailable, we may contact you regarding the order and any applicable resolution.
4. Prices and Payments
Product prices are displayed on the website at the time of purchase.
Prices and product information may be updated from time to time.
Orders are subject to successful payment authorization and acceptance by Raftaat Media Studio.
Any applicable taxes, fees, or other charges will be displayed where required during the checkout process.
5. Orders
When you place an order, you are submitting a request to purchase the selected product.
We reserve the right to accept, decline, or cancel an order where necessary, including in cases involving product availability, pricing errors, payment issues, or other circumstances affecting the order.
If an order is cancelled after payment has been received, any applicable refund will be handled according to the circumstances of the cancellation and our applicable policies.
6. Shipping and Delivery
We arrange shipping and fulfillment based on the order and destination.
Shipping availability, delivery information, and any applicable shipping charges will be provided during checkout where applicable.
Customers are responsible for providing accurate shipping and contact information when placing an order.
Delivery times may vary depending on the destination, shipping service, and circumstances outside our control.
7. Returns and Refunds
Returns and refunds are subject to the applicable Return & Refund Policy of Raftaat Media Studio.
Customers should review the Return & Refund Policy before placing an order.
If you have questions regarding the return or refund eligibility of a product, please contact us before making your purchase.
8. Customer Information
You agree to provide accurate and complete information when placing an order or submitting information through our website.
You are responsible for ensuring that your contact, billing, and shipping information is accurate and up to date.
Our collection and use of personal information is described in our Privacy Policy.
9. Intellectual Property
Unless otherwise stated, the content available on the Raftaat Media Studio website, including artwork images, product photographs, text, branding, logos, graphics, and other materials, belongs to or is used by Raftaat Media Studio with appropriate rights.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially use website content or artwork without appropriate authorization.
Purchasing an artwork or rug does not automatically transfer copyright or other intellectual property rights in the artwork to the purchaser unless expressly stated otherwise.
10. Website Use
You agree to use the website only for lawful purposes.
You must not:
• Use the website for fraudulent or unlawful activities.
• Attempt to interfere with the website's operation or security.
• Access areas or information that you are not authorized to access.
• Copy or misuse website content.
• Use the website in a way that may negatively affect its availability or functionality.
11. Third-Party Services and Links
Our website may use third-party services or contain links to external websites.
Third-party services operate according to their own terms and policies. Raftaat Media Studio is not responsible for the content, availability, or practices of external websites that we do not operate.
12. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.
Website access may occasionally be affected by maintenance, technical issues, updates, or circumstances beyond our reasonable control.
13. Limitation of Liability
To the extent permitted by applicable law, Raftaat Media Studio will not be responsible for losses arising from circumstances beyond our reasonable control, interruptions to website availability, or reliance on information that may contain errors or omissions.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
14. Data Protection and Privacy
Raftaat Media Studio is committed to protecting customer and user personal data in accordance with applicable data protection and privacy laws.
Depending on the customer's location and the nature of the personal data processing, applicable privacy requirements may include the Colorado Privacy Act (CPA), the European Union General Data Protection Regulation (GDPR), and India's Digital Personal Data Protection Act, 2023 (DPDP Act), to the extent applicable to Raftaat Media Studio and the relevant processing activities.
For more enquiries regarding privacy, data protection, or related matters, please contact:
sanjana@thecyberdiplomat.com
15. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, products, services, business practices, or applicable requirements.
When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
16. Governing Law
This section will be updated with the applicable governing law and jurisdiction once confirmed by Raftaat Media Studio.
17. Contact Us
If you have questions regarding these Terms of Service, your order, our products, privacy, or data protection, please contact Raftaat Media Studio at:
contact@raftaat.com
sanjana@thecyberdiplomat.com