PRIVACY POLICY

Raftaat Media Studio (“Raftaat,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you visit our website or place an order.

1. Information We Collect

When you browse our website, contact us, subscribe to our communications, or place an order, we may collect information such as:

• Name
• Email address
• Phone number, where provided
• Billing and shipping information
• Order and purchase details
• Information you provide through contact or subscription forms
• Information related to your interactions with our website

We may also automatically receive certain technical information when you use our website, such as browser, device, and website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Arrange shipping and delivery
• Communicate with you about your orders
• Respond to questions and customer-service requests
• Provide information you have requested
• Manage newsletter or marketing subscriptions
• Improve our website, products, and customer experience
• Maintain the security and functionality of our website
• Meet applicable legal or regulatory requirements

3. Order and Payment Information

When you place an order, information necessary to process and fulfill your purchase may be collected through our e-commerce platform and relevant service providers.

Payment transactions may be processed by third-party payment services. Payment information is handled according to the applicable provider's privacy and security practices.

4. Shipping and Fulfillment

We use information such as your name, contact details, and shipping address when necessary to process and fulfill your order.

Your information may be shared with relevant service providers when required to complete shipping, delivery, or other services associated with your purchase.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the user experience.

Some third-party services used on the website may also use cookies or similar technologies according to their own policies.

6. How We Share Information

We do not share personal information unnecessarily.

Information may be shared with service providers that help us operate our website and business, including providers involved in:

• Website and e-commerce services
• Payment processing
• Shipping and fulfillment
• Customer communications
• Website analytics and related services

We may also disclose information when required to comply with applicable law, legal processes, or legitimate requests from authorities.

7. Data Security

We take reasonable measures to help protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business records, resolving disputes, and meeting applicable legal requirements.

9. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain information.

You may also choose not to receive marketing communications from us by using the available unsubscribe option in those communications or by contacting us.

Some information may need to be retained where necessary to fulfill an order, maintain records, or meet legal obligations.

10. Marketing Communications

If you subscribe to our newsletter or other marketing communications, we may use your email address to send information about new arrivals, collections, updates, or other relevant communications.

You can unsubscribe from marketing emails at any time using the unsubscribe option provided in the email.

11. Third-Party Services and Links

Our website may use or link to third-party services and websites.

Third-party services have their own privacy policies and practices. Raftaat Media Studio is not responsible for the privacy practices of external websites or services that are not operated by us.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that the information can be addressed appropriately.

13. Data Protection and Privacy Laws

Raftaat Media Studio is committed to protecting personal information in accordance with applicable data protection and privacy laws.

Depending on the customer's location and the nature of the personal data processing, applicable privacy requirements may include the Colorado Privacy Act (CPA), the European Union General Data Protection Regulation (GDPR), and India's Digital Personal Data Protection Act, 2023 (DPDP Act), to the extent applicable to Raftaat Media Studio and the relevant processing activities.

These laws may provide applicable individuals with certain rights regarding their personal information, including rights relating to access, correction, deletion, privacy choices, and other data protection matters, subject to the applicable law and its requirements.

Raftaat Media Studio will handle personal information in accordance with applicable legal and regulatory requirements.

For privacy, data protection, or related enquiries, please contact:

contact@raftaat.com
sanjana@thecyberdiplomat.com

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Raftaat Media Studio at:

contact@raftaat.com

You may also contact us through the contact information provided on our website.