Returns Policy
Please review product descriptions, dimensions, photographs, and other available details carefully before placing an order.
Due to the curated nature of our collection, all purchases are considered final unless otherwise required by applicable law or expressly agreed to by Raftaat Media Studio in writing.
If an item arrives damaged, defective, or materially different from its description, please contact us promptly with your order details and clear photographs so that we can review the issue.
Refund Policy
All sales are final. We do not offer refunds, exchanges, or cancellations once an order has been confirmed.
If you experience an exceptional issue with your order, including damage during delivery, a defect, or an item materially different from its description, please contact us for review.
Any resolution will be considered on a case-by-case basis and in accordance with applicable consumer protection laws. Nothing in this policy limits any rights that cannot legally be excluded.
Please contact our team before sending any item back. Unauthorised returns may not be accepted.
Contact Us
Have a question about shipping, returns, or your order? We are here to help.
Email: contact@raftaat.com
Please include your order number, a brief description of your concern, and supporting photographs where relevant.